SEE-3 - Representation before the IRS - Section 2.2

Perform the preliminary work of building a taxpayer's case, including assessing the financial situation, gathering supporting documentation, and obtaining account transcripts.

Perform the preliminary work of representation: interview the taxpayer, evaluate the financial situation, and gather the supporting documentation needed to substantiate positions or establish ability to pay. Recognise the value of ordering IRS account, wage and income, and return transcripts to reconstruct the taxpayer's history and identify the issues actually in dispute before contacting the IRS.

Preliminary workTaxpayer financial situationSupporting documentationAccount transcriptWage and income transcript

Practice question for this objective

Free sampleRepresentation before the IRSmedium

When a representative conducts the initial interview with a taxpayer at the start of a new collection engagement, what is the principal purpose of that interview within the preliminary work of building the case?

  • ATo obtain the taxpayer's written authorisation on Form 2848 so that the representative can immediately telephone the Internal Revenue Service and begin negotiating a settlement on the taxpayer's behalf.
  • BTo compute the taxpayer's reasonable collection potential precisely so that a finished offer in compromise figure can be presented to the taxpayer for signature at the close of the meeting.
  • CTo establish the facts, identify the issues genuinely in dispute, and confirm the taxpayer's filing and payment compliance status before any approach is made to the Internal Revenue Service. Correct
  • DTo collect the representative's engagement fee in advance and have the taxpayer acknowledge in writing that no particular collection outcome with the Service has been promised.
Recognise that the initial taxpayer interview exists to establish facts, identify the real issues, and confirm compliance status before contacting the IRS. Case set-up runs on information: the interview is where the representative learns what actually happened, narrows the matters truly in dispute, and checks compliance, because every later step such as ordering transcripts or proposing a collection alternative rests on that factual and compliance picture.

Why A is wrong: Securing authority on Form 2848 is a real early step, but it is a discrete authorisation task rather than the purpose of the interview itself, which is to gather facts and identify issues before any contact with the Service.

Why B is wrong: Calculating collection potential is part of later financial analysis, but it depends on documents and transcripts not yet gathered at the interview, so producing a final offer figure at this stage is premature and wrong.

Why C is correct: The initial interview exists to develop the factual picture, isolate the real issues, and verify whether returns are filed and obligations met, which is the foundation the rest of the case set-up depends upon, so this is correct.

Why D is wrong: Fee arrangements and outcome disclaimers are sound engagement practice, but they are administrative matters and not the substantive purpose of the fact-finding interview, so this misstates what the meeting is for.

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