CISA - Information Systems Operations and Business Resilience - Section 4.1
Assess operational log management, IT service level management and database management.
Understand the purpose of operational log management in capturing system events for monitoring, troubleshooting and audit trail integrity. Assess IT service level management - including SLA compliance - and database management controls to confirm that data is accessible, accurate and protected.
operational log managementservice level managementSLAdatabase management
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