A new starter reports that they cannot use any Office apps because their account shows no assigned product licence. An administrator wants to view the user's account, assign a Microsoft 365 licence, and reset the user's password from one place. Which admin centre should the administrator open?
- AThe Microsoft 365 admin center, from the active users page Correct
- BThe Teams admin center, from the user management page
- CThe SharePoint admin center, from the more features page
- DThe Exchange admin center, from the mailboxes page
Why A is correct: The active users page in the Microsoft 365 admin center is where an administrator views an account, assigns product licences, and resets passwords, covering all three tasks in one place.
Why B is wrong: The Teams admin center lists users for Teams policy assignment, so it seems to manage accounts, but it cannot assign product licences or reset a user's password.
Why C is wrong: SharePoint governs sites and their access, so it can feel like user administration, but it offers no licence assignment or password reset for accounts.
Why D is wrong: The Exchange admin center shows recipient mailboxes, which is close to user data, but it does not assign Microsoft 365 licences or reset account passwords.