A lender uses an AI model to decide credit limits. Regulators require that when the model declines an application, the applicant can be told, in understandable terms, which factors led to that outcome. Which responsible AI principle does this requirement reflect?
- AFairness, so applicants are scored without bias against any group
- BReliability and safety, so the model keeps operating dependably
- CTransparency, so people can understand the factors behind a decision Correct
- DAccountability, so a named team answers for the model's outcomes
Why A is wrong: Fairness concerns equitable treatment across groups; the requirement here is about explaining a decision, not about removing bias, so it is not the best fit.
Why B is wrong: Reliability and safety is about dependable operation; a model can be reliable yet still opaque about its reasons, so this does not meet the explainability requirement.
Why C is correct: Transparency requires that AI systems be intelligible so people can understand how outputs are produced; telling applicants which factors drove a decision is exactly this principle.
Why D is wrong: Accountability makes the organisation answerable for outcomes and is a tempting choice, but being answerable is not the same as making a decision understandable to the applicant, which is what is required.