Examworthyexamworthy.comSalesforce Certified Administrator (ADM-201) cheat sheet
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At a glance
Format: Multiple choice / multiple select, proctored onsite or online
Domain weight map
Heaviest first - spend your time hereHow this exam thinks
ADM-201 rewards the single best declarative solution that grants least privilege and least customisation, not the ability to write code.
Spot the trap
Tempting wrong answers, and why they failTempting but wrong
Validation rules only fire when a user edits a record manually through a Lightning record page, not during any automated process.
Why it fails
It is tempting to think validation only guards manual edits, but rules also fire on API and automation-driven saves, so limiting them to manual edits is wrong.
Data and Analytics Management
Tempting but wrong
To let the compliance team edit all Contract records, change the Contract org-wide default to Public Read/Write.
Why it fails
Tempting because it guarantees the compliance team can edit, but it grants edit access to the entire organisation, which contradicts the requirement to change nothing else about the baseline.
Configuration and Setup
Tempting but wrong
When a parent is deleted, the child records are automatically deleted in both master-detail and lookup relationships.
Why it fails
It is tempting because both relationships link a child to a parent, but only master-detail cascades the delete. A lookup does not delete its child records by default.
Object Manager and Lightning App Builder
Tempting but wrong
Use after-save for a same-record update because only after-save flows can read the triggering record's field values.
Why it fails
Tempting because after-save flows are common, but wrong: both before-save and after-save flows can read the triggering record's field values, so this is not a reason to prefer after-save.
Automation
Tempting but wrong
Forecast categories are set independently on every opportunity and are not influenced by the stage the record is in.
Why it fails
Tempting because the Forecast Category field can be edited on a record, but the field is driven by a stage-to-category mapping by default, so the stage does influence it.
Sales and Marketing Applications
Tempting but wrong
Web-to-Case creates cases from messages sent to a routing address, while Email-to-Case captures cases from a form on the company website.
Why it fails
This reverses the two features. Web-to-Case uses a website form and Email-to-Case uses routing addresses, so the mapping is backwards and wrong.
Service and Support Applications
Tempting but wrong
A task can be logged against a record, but an event can only sit on a user's personal calendar and cannot relate to any record.
Why it fails
Tempting because events are calendar items, but wrong: events can be related to records through the Name and Related To fields just as tasks can.
Productivity and Collaboration
Tempting but wrong
The agent applies the first matching assignment rule entry and uses the actions linked to that rule.
Why it fails
Tempting because first-matching-entry is a real concept, but it is borrowed from the wrong feature. Assignment rules route records such as cases and leads and play no part in an agent's reasoning or action selection.
Agentforce
Key terms
Exam-day rules
- Read the last line of the question first. It tells you what is actually being asked, so you can read the scenario looking for the answer rather than memorising detail.
- Choose the single best option, which usually means the least-privilege and least-customisation solution. Several options often work; the exam wants the narrowest one that fully meets the requirement.
- When a scenario needs to grant extra access to some users, reach for a permission set before editing or cloning a profile. Permission sets add access without changing everyone on the profile.
- Remember the direction of sharing: org-wide defaults set the most restrictive baseline, and the role hierarchy and sharing rules can only open access wider, never tighten it.
- Prefer Flow over Workflow Rules and Process Builder in any current scenario, and choose before-save when a flow only updates the triggering record's own fields.
Revision schedule
- Day 1Map the blueprint and set a date
- Week 1Master the security model (Configuration and Setup)
- Week 2Build the data model and its presentation (Object Manager and Lightning App Builder)
- Week 3Cover the applications and productivity features (Sales, Service, Productivity)
- Week 4Go deep on data, analytics, and automation (Data and Analytics, Automation)