A company needs strong AWS Support but at a lower price than full Enterprise Support. It still wants a faster response target for critical cases and access to a pool of technical account management rather than no proactive guidance at all. Which AWS Support plan best fits this middle requirement?
- AAWS Developer Support, which sits just below Enterprise Support and offers a pool of technical account management for critical cases
- BAWS Enterprise On-Ramp Support, which costs less than Enterprise and adds a pool of technical account managers for guidance Correct
- CAWS Basic Support, which costs less than Enterprise and adds a pool of technical account managers for proactive guidance
- DAWS Business Support, which costs more than Enterprise and adds a single designated technical account manager for guidance
Why A is wrong: Developer Support is a low entry tier for testing with business-hours guidance only, so it offers neither critical-case response targets nor any technical account management pool.
Why B is correct: Enterprise On-Ramp sits between Business and Enterprise, costing less than full Enterprise while adding a faster critical response target and a pool of technical account managers.
Why C is wrong: Basic Support is the free default with no technical support cases at all, so it cannot provide proactive guidance or any technical account management pool.
Why D is wrong: Business Support actually costs less than Enterprise and gives no technical account manager, so describing it as pricier with a designated manager misstates the plan.