CLF-C02 - Billing, Pricing, and Support - Section 4.3
Identify AWS Support plans and their capabilities, from Basic and Developer Support to Business, Enterprise On-Ramp and Enterprise Support.
Identify the five AWS Support plan tiers - Basic, Developer, Business, Enterprise On-Ramp, and Enterprise - and the capabilities each provides, including response time commitments and access to technical account managers. Choose the minimum plan tier that satisfies a described support requirement, such as 24/7 phone access or a dedicated technical account manager.
AWS Support plansAWS Business SupportAWS Enterprise SupportTechnical account manager
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