CLF-C02 - Billing, Pricing, and Support - Section 4.4

Identify AWS technical resources and partner options, including AWS Trusted Advisor, the AWS Health Dashboard, AWS re:Post, AWS whitepapers and the AWS Partner Network.

Identify AWS Trusted Advisor for automated best-practice checks and the AWS Health Dashboard for personalised service health and maintenance notifications. Recognise AWS re:Post as the community Q&A forum, AWS whitepapers as technical reference documentation, and the AWS Partner Network as the programme for consulting and technology partners.

AWS Trusted AdvisorAWS Health DashboardAWS Partner NetworkAWS Marketplace

Practice question for this objective

Free sampleBilling, Pricing, and Supporteasy

An operations engineer notices errors in one AWS Region and wants a single place to see whether an AWS service event is affecting resources in their own account. Which AWS resource is designed to show this account-specific service health information?

  • AAWS Trusted Advisor, which checks the account against best practices for cost, security, performance and fault tolerance
  • BAWS whitepapers, the technical documents that explain AWS architecture patterns, security guidance and design best practices
  • CAWS Partner Network, the global programme of consulting and technology partners that help customers build on AWS
  • DAWS Health Dashboard, which presents alerts and guidance about AWS events affecting the resources in your account Correct
The AWS Health Dashboard gives a personalised view of AWS service events and how they affect resources in your own account. The AWS Health Dashboard surfaces alerts and remediation guidance for AWS service events that touch your specific account resources, so an engineer investigating Region errors can confirm whether an AWS-side event is the cause.

Why A is wrong: Trusted Advisor recommends best-practice improvements over time, but it is not the place to watch a live AWS service event affecting your account.

Why B is wrong: Whitepapers are reference reading on architecture and best practice, so they give background knowledge rather than real-time status of your account resources.

Why C is wrong: The Partner Network connects customers with third-party firms for help, so it has nothing to do with reporting live AWS service health for your account.

Why D is correct: The AWS Health Dashboard shows a personalised view of service events and their effect on your own resources, which is exactly what the engineer needs during an incident.

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