N10-009 - Network Operations - Section 3.2

Explain the purpose of organisational documents and policies, including diagrams, baselines, change management, and standard procedures.

Explain the role of network documentation - physical and logical diagrams, IP address management (IPAM), asset inventories, and rack/wiring diagrams - in operating and troubleshooting a network. Distinguish the organisational policies and procedures that govern change: change management, configuration baselines, acceptable use policies, and standard operating procedures.

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