MS-102 - Deploy and Manage a Microsoft 365 Tenant (30% of the exam) - Section 1.2

Manage users, contacts, and licenses in Microsoft 365.

Manage user accounts, guest users, and contacts within a Microsoft 365 tenant, including bulk creation and attribute editing. Apply license assignment directly or through group-based licensing, and distinguish when each approach is appropriate.

user accountsguest userscontactslicense assignmentgroup-based licensing

Practice question for this objective

Free sampleDeploy and Manage a Microsoft 365 Tenantmedium

Where must administrators perform license assignment in Microsoft 365 after the September 1, 2024 change?

AMicrosoft Entra admin center UI
BMicrosoft 365 admin center UI Correct
CAzure portal Cost Management
DOffice.com Apps launcher

UI for license assignment now lives in the Microsoft 365 admin center; API and PowerShell still work. The licensing-groups-resolve-problems note confirms that, as of September 1, 2024, license assignment UI moved to the Microsoft 365 Admin Center; API and PowerShell remain available.

Why A is wrong: Entra admin center UI no longer supports license assignment after the cutoff.

Why B is correct: Correct. The licensing-groups-resolve-problems note confirms that, as of September 1, 2024, license assignment UI moved to the Microsoft 365 Admin Center; API and PowerShell remain available.

Why C is wrong: Cost Management does not assign Microsoft 365 licenses.

Why D is wrong: Office.com is the user app launcher, not an admin surface.

See more MS-102 practice questions, answers explained.

Exam traps in Deploy and Manage a Microsoft 365 Tenant

Answers that look right on this material and are not. Each one is a distractor from a different question in the MS-102 bank for this domain.

Global Administrator
Why it is wrong: Global Administrator includes billing but also grants full tenant control, violating least privilege.
The role deactivates immediately and the Microsoft Entra audit log records the deactivation timestamp event.
Why it is wrong: PIM blocks deactivation within five minutes of activation; the deactivation will not succeed at the two-minute mark.
PIM removes the eligible assignment normally and prompts a Privileged Role Administrator to assign a replacement.
Why it is wrong: If removing the last Global Administrator assignment, PIM blocks the removal to prevent lockout; this rule applies to eligible assignments as well as active ones.

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