A team builds a custom application on the instance to track laboratory equipment. The new table needs role based access, an approval step, notifications to owners and management reporting. Which statement describes what the Now Platform gives that custom application?
- AThe custom application must supply its own access control and notification logic, because the platform services are reserved for ServiceNow built applications.
- BThe custom application uses the same platform services for access control, approvals, notifications and reporting that ServiceNow applications use. Correct
- CThe custom application can use platform reporting alone, and its approvals must be handled by exporting the records to an external approval tool.
- DThe custom application inherits reporting and notifications, but it requires a separate instance before any approval or automation can act on its records.
Why A is wrong: Tempting because vendor products often keep internal services private, but wrong because the platform makes the same services available to any application built on it.
Why B is correct: Correct, because the custom table is a platform table, so roles, access controls, flows, notifications and reports apply to it exactly as they do elsewhere.
Why C is wrong: Plausible because reporting is the most visible shared capability, but wrong because approvals and notifications are equally part of the platform and need no external tool.
Why D is wrong: Attractive because custom work is sometimes isolated for safety, but wrong because automation runs against custom tables on the same instance with no separate environment needed.