220-1101 - Mobile Devices (15% of the exam) - Section 1.4

Configure basic mobile device network connectivity and application support, including hotspot, tethering, Bluetooth, location services, and email/synchronisation settings in a given scenario.

Configure mobile connectivity options including cellular hotspot, USB tethering, Bluetooth pairing, and airplane mode, and recognise when to enable or disable location services for an app. Set up corporate and personal email synchronisation (IMAP, POP3, and Exchange/ActiveSync) and understand the MDM and MAM controls an organisation uses to enforce policy on enrolled devices.

Hotspot and tetheringBluetooth pairingIMAP and POP3Mobile device management

Practice question for this objective

Free sampleMobile Devicesmedium

A company lets staff use their own smartphones for work email and wants to enforce a passcode policy and be able to remotely wipe corporate data if a phone is lost, without owning the devices. Which technology should the IT team deploy to meet this requirement?

  • AA corporate VPN client on each phone so all traffic is encrypted and the devices can be controlled centrally
  • BA shared Wi-Fi hotspot profile pushed to each phone so the company controls how the devices connect
  • CA full factory reset scheduled on each phone so corporate data is cleared whenever a device is misplaced
  • DA mobile device management platform that enrols each phone and applies passcode and remote-wipe policies Correct
Mobile device management enrols phones so IT can enforce passcode policies and perform remote wipes, including on employee-owned BYOD devices. MDM establishes a management channel to each enrolled device, allowing security policies such as mandatory passcodes and selective or full remote wipe to be applied and enforced remotely, which no VPN, hotspot profile, or manual reset can provide.

Why A is wrong: A VPN secures data in transit and is tempting for corporate access, but it cannot enforce passcodes or remotely wipe a device, so it misses the policy requirement.

Why B is wrong: A managed hotspot profile controls connectivity, which sounds like central control, but it enforces no security policy and offers no remote wipe capability.

Why C is wrong: A factory reset does wipe data, but it is a one-off destructive action a user runs, not an enforceable ongoing policy, and it cannot set passcodes.

Why D is correct: MDM enrolment lets IT push a passcode policy and issue a remote wipe of corporate data on personally owned phones, which is exactly the stated requirement.

See more 220-1101 practice questions, answers explained.

Exam traps in Mobile Devices

Answers that look right on this material and are not. Each one is a distractor from a different question in the 220-1101 bank for this domain.

  • Switch the phone into aeroplane mode and back so the Bluetooth radio re-initialises before scanning again

    Why it is wrong: Toggling radios is a generic reset habit, but the speaker is missing from the scan because it is not advertising, so cycling the phone's radios changes nothing on the speaker side.

  • Port 143, the standard assignment that carries the incoming IMAP mail session on the tablet

    Why it is wrong: Port 143 is the correct IMAP port, but it is the plaintext assignment; using it here would not give the SSL/TLS protection the setup requires.

  • A Wi-Fi personal hotspot, letting the laptop join the phone's broadcast wireless network for the session

    Why it is wrong: A Wi-Fi hotspot is convenient and reasonably fast, but broadcasting Wi-Fi is one of the heaviest battery drains, so it loses on the stated no-drain requirement.

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