220-1102 - Operating Systems - Section 1.10
Identify common features and tools of the macOS/desktop OS.
Recognise the macOS tools a technician uses - Time Machine, Disk Utility, FileVault, Keychain, Spotlight, Mission Control, Finder, and Terminal - and apply install and uninstall practices including the .dmg, .pkg, and .app file types, the App Store, and Apple ID and corporate restrictions. Navigate System Preferences (Displays, Networks, Printers, Privacy, Accessibility) and follow best practices for backups, antivirus, and updates and patches, including Force Quit for unresponsive apps.
macOSTime MachineFileVaultMission ControlSystem Preferences
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