220-1102 - Operating Systems (31% of the exam) - Section 1.3

Use features and tools of the Microsoft Windows 10 operating system (OS).

Operate the built-in features and tools of Windows 10 to manage a workstation. Use Task Manager (Services, Startup, Performance, Processes, Users) and the Microsoft Management Console snap-ins - Event Viewer, Disk Management, Task Scheduler, Device Manager, Certificate Manager, Local Users and Groups, Performance Monitor, and Group Policy Editor. Apply system tools including System Information (msinfo32), Resource Monitor, System Configuration (msconfig), Disk Cleanup, Disk Defragment, and the Registry Editor.

Task ManagerDisk ManagementEvent ViewermsconfigDevice Manager

Practice question for this objective

Free sampleOperating Systemsmedium

On Windows 10, the System Configuration utility (msconfig) still offers General, Boot, Services, and Tools tabs, but management of startup programs was moved out of it. Which tool now lists and enables or disables those startup entries?

ATask Manager, on its Startup apps tab Correct
BThe Services console opened through services.msc
CResource Monitor launched through the resmon command
DThe Local Group Policy Editor at gpedit.msc

Recall that Windows 10 relocated startup-program management from msconfig to the Task Manager Startup apps tab. Since Windows 8, the msconfig Startup tab only links out to Task Manager, which owns the startup-app list; the Startup apps tab lets a technician disable an item and read its measured startup impact.

Why A is correct: Correct: in Windows 10 the Startup list moved from msconfig to Task Manager, whose Startup apps tab enables or disables programs and shows their startup impact.

Why B is wrong: Tempting because services also start automatically, but services.msc manages Windows services, not the per-user startup applications that msconfig previously listed.

Why C is wrong: Tempting because it is a live monitoring tool, but Resource Monitor only shows CPU, disk, network, and memory usage and cannot disable startup items.

Why D is wrong: Tempting because policy can control some startup behaviour, but gpedit.msc edits policy settings and is not the tool that replaced the msconfig Startup list.

See more 220-1102 practice questions, answers explained.

Exam traps in Operating Systems

Answers that look right on this material and are not. Each one is a distractor from a different question in the 220-1102 bank for this domain.

Run chkdsk /f to repair the corrupted system files
Why it is wrong: Tempting because chkdsk repairs disk-level faults, but it fixes file-system metadata, not the integrity of protected OS files, and the drive already tested healthy.
The Application log, holding events from installed programs
Why it is wrong: Tempting because it is one of the primary logs, but the Application log records events from user-mode applications, not core OS drivers and services.
Device Manager, which enumerates installed hardware and lets an administrator update, roll back, or disable individual device drivers.
Why it is wrong: Device Manager manages hardware and drivers, so it feels close to a boot tool, but it has no Boot tab and cannot enable Safe boot or a diagnostic startup.

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