220-1102 - Operational Procedures - Section 4.8
Identify the basics of scripting and use remote access technologies safely.
Recognise common scripting file types (.bat, .ps1, .vbs, .sh, .py, .js) and their typical use cases - basic automation, restarting machines, remapping drives, installing applications, and automated backups - along with the risks of running an unverified script. Compare remote access technologies (RDP, VPN, SSH, VNC, MSRA, third-party tools) and choose the secure option for a support scenario, weighing the security considerations of each.
Scripting file typesPowerShellRDPSSHRemote access security
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